How to Take a Screenshot in Windows
Wednesday, 19 November 2014 | Admin
Take a Screenshot in Windows
1. Press the Windows key, or click the Start button.
2. Type Snipping Tool and press Enter.
3. In Snipping Tool, press the down arrow, and click Full-screen snip.
4. Click the Save button, and save the file.
5. Attach the file to your email requesting support.
A more detailed tutorial is available direct from Microsoft