As
you know, the International Organization for Standardization (ISO)
revised the 1994 version of ISO 9001 standard. The new standard is
called ISO 9001 : 2000. ISO 9001 : 2000 was released on December 15th
2000.
The
main differences between ISO 9001 : 2000 and ISO 9001 : 1994
are follows:
- Measurement
of customer satisfaction.
- Continuous
improvement.
- Increased
attention to resource availability.
- Measurements
extended system, processes, and product (including services).
- Analysis
of data collected on the performance of the quality management
system.
If
you ever want to know more about the ISO 9001 standard go to the ISO
Central Secretariat at www.iso.ch |
